Welcome Back to Scaterna

Logging In to Scaterna

Getting back into your Scaterna account is simple. Use your registered Philippine mobile number or email address alongside your password, and you're in within seconds. If you set up OTP verification during registration — which is strongly recommended — you'll receive a one-time code on your mobile to confirm it's really you. That extra step takes about five seconds and keeps your account considerably more secure.

Once you're logged in, your full account dashboard is available: your PHP balance, transaction history, game library, VIP status, and account settings. Everything is accessible from one central place, whether you're on a desktop browser in Quezon City or using the mobile app in Cebu.

Can't Log In? Common Reasons and Fixes

If you're having trouble getting in, here are the most common causes and how to sort them out:

• Wrong credential format: Make sure you're using the exact mobile number or email you registered with. Philippine mobile numbers should be entered in the format +63 9XX XXX XXXX or 09XX XXX XXXX — whichever the login field accepts.
• Caps Lock: Passwords are case-sensitive. A capital letter in the wrong place is one of the most common reasons a correct password doesn't work. Check that Caps Lock is off.
• Outdated saved password: If your browser auto-fills an old password, it might not match your current one. Try typing it manually to confirm.
• OTP not arriving: If your OTP SMS is delayed, check your signal or wait a moment and request a new one. Make sure your registered number is still active.
• Account under review: In rare cases, accounts may be temporarily placed under review for security checks. Contact support at [email protected] for assistance.

For password recovery and general account help, the FAQ page covers common account access issues. You can also reach the support team directly by email.

Keeping Your Account Secure After Login

Logging in is just the start — what you do after matters just as much for keeping your account safe. A few habits that make a real difference:

• Always log out after a session, especially on a shared or public device. Don't assume the browser will handle it.
• Enable OTP verification if it isn't already active on your account. This is the single most effective way to prevent unauthorised access.
• Don't share your password or OTP codes with anyone — including people presenting themselves as Scaterna staff. Legitimate support teams will never ask for your password.
• If you access Scaterna from a new device, you may be asked to verify your identity again. This is expected behaviour and a sign the system is working correctly.
• Periodically update your password, particularly if you've used the same one for a while or across multiple sites.

Login on Mobile vs Desktop

Scaterna works on both mobile browsers and the dedicated app. If you're logging in via a mobile browser — whether you're on Chrome, Safari, or any other browser on your Android or iOS device — the experience is fully optimised. The interface scales cleanly, and login works the same way as on desktop.

The Scaterna app offers a slightly more integrated experience: faster loading, push notifications for game updates and account activity, and a cleaner navigation layout designed specifically for smaller screens. If you play regularly on your phone, the app is worth downloading. You can find out more on the App page.

Whichever way you choose to log in, your account data and balance are always the same. There's no separate mobile account — it's one Scaterna account, everywhere.

After Login: Making a Deposit

Once you're logged in, topping up your balance in PHP is straightforward. Head to the Deposit section in your account to see the available payment options. Scaterna supports local bank transfers and popular Philippine e-wallets including GCash and Maya.

All deposits are in Philippine Peso — no currency conversion, no hidden exchange rates. Setting a personal deposit limit before you start is a good habit. You can configure this in your account settings, and it applies across all sessions. It's one of the simplest responsible gaming tools available, and completely in your control.