Scaterna Terms & Conditions

1. Who We Are and Who Can Use Scaterna

Scaterna is an online gaming platform designed for players in the Philippines. Our services include casino games, sports betting, eBingo, live dealer tables, and more — all accessible through our website and mobile app.

To open an account and participate in any real-money activity on Scaterna, you must meet all of the following conditions:

• You are at least 21 years of age at the time of registration.
• You are currently located in the Philippines.
• You are registering on your own behalf and not acting on behalf of another person.
• You do not already have an existing Scaterna account, whether active or suspended.
• You are not excluded from gaming platforms through a self-exclusion program or similar restriction.

We reserve the right to verify your identity at any point using KYC (Know Your Customer) procedures. This may include requesting a valid government-issued ID, proof of address, or other documentation. Accounts that fail verification or provide false information may be suspended or permanently closed.

2. Account Registration and Responsibility

When you sign up, you agree to provide accurate and complete information. It is your responsibility to keep your details up to date — including your contact number and email address. If we cannot reach you due to outdated information, we are not liable for any missed communications.

Each player is allowed only one registered account. Creating multiple accounts to claim bonuses more than once, bypass limits, or circumvent any platform restriction is considered a violation of these terms. Where duplicate accounts are detected, all related accounts may be suspended and any funds within them reviewed.

Your login credentials — username and password — are confidential. Never share them with anyone else. If you suspect your account has been accessed without your permission, contact our support team immediately. Scaterna will not be held responsible for losses that result from you sharing your login details.

OTP verification may be required during login, withdrawal requests, or when changes are made to your account settings. This is part of our standard security process to protect your funds and personal data.

3. Deposits, Withdrawals, and Supported Payment Methods

All financial transactions on Scaterna are carried out in Philippine Peso (PHP). We currently support deposits and withdrawals through local Philippine payment channels, which may include online banking, bank transfers, and local e-wallets such as GCash and Maya.

Credit cards and cryptocurrency are not accepted for betting deposits or withdrawals on this platform. This policy exists to support responsible financial practices and align with local payment norms.

Deposit amounts are typically reflected in your account balance immediately or within a short processing window, depending on your chosen payment method. For withdrawals, processing times vary — e-wallet withdrawals are generally faster than bank transfers. Specific timelines will be shown within the withdrawal section of your account.

Scaterna reserves the right to carry out additional verification before processing a withdrawal request. This is a standard anti-fraud and anti-money laundering measure. Withdrawals will only be sent to accounts or wallets that are registered under your own name.

Minimum and maximum transaction limits apply and may vary by payment method. Please check the Deposit page for current limits and available channels.

4. Bonuses and Promotional Offers

From time to time, Scaterna offers bonuses, free bets, cashback, and other promotional rewards to eligible members. These are intended to enhance your gaming experience — not as guaranteed income. Gambling always involves risk, and no bonus changes that fact.

Each promotion comes with its own specific terms, including wagering requirements, eligible games, minimum deposit thresholds, expiry periods, and maximum withdrawal caps on bonus winnings. Always read the individual promotion details before opting in.

• Bonuses are non-transferable and cannot be exchanged for cash directly.
• Attempting to abuse bonus offers — such as placing low-risk combination bets to clear wagering requirements — may result in bonus forfeiture.
• Scaterna reserves the right to amend, suspend, or remove any promotion at its discretion, with notice where reasonably possible.
• Only one bonus may be active at a time unless stated otherwise in the promotion's specific terms.

5. Fair Play and Prohibited Conduct

Scaterna is built on fair competition. Any behaviour that undermines the integrity of games or disadvantages other players is taken seriously. The following are strictly prohibited:

• Use of automated software, bots, scripts, or any third-party tools to play games or place bets.
• Collusion with other players to manipulate game outcomes.
• Exploiting bugs, glitches, or unintended game behaviour for financial gain.
• Chip dumping in poker or other forms of deliberate match manipulation.
• Any form of fraud, including using stolen payment methods or false identity documents.

Where violations are confirmed, Scaterna may suspend or permanently close the account, void any winnings obtained through prohibited conduct, and recover any funds used or generated through such activity. We may also report incidents to relevant authorities where legally required.

6. Betting Rules

All bets placed on Scaterna are subject to the specific rules of the game or sport involved. For sports betting, results are determined based on official scores and outcomes from recognised governing bodies. In the event of a dispute regarding a result, Scaterna's decision — made in consultation with the relevant data provider — shall be final.

Bets placed after an event has started (in-play bets) are accepted at our discretion. Markets may be suspended at any time without prior notice, particularly during live events where real-time data is involved.

For casino games and eBingo, all results are generated by certified Random Number Generator (RNG) systems. The outcome of each round is independent of previous results.

If a technical error, disconnection, or system fault occurs during a game session, Scaterna will attempt to resolve the situation fairly. Any bets affected by a verified system error may be voided and stakes returned to the player's account.

7. Privacy and Data Use

Scaterna collects and processes personal data as part of normal account operations — including registration, identity verification, and transaction history. How we handle your data is explained in detail in our Privacy Policy, which forms part of these Terms & Conditions.

By using Scaterna, you consent to the collection and use of your personal information in accordance with our Privacy Policy. We use SSL encryption and industry-standard security protocols to protect your data in transit and at rest.

8. Responsible Gaming and Self-Exclusion

We take responsible gaming seriously. Scaterna encourages all members to play within their means, set personal limits, and treat gaming as a form of entertainment — not a way to make money.

• You can set daily, weekly, or monthly deposit limits through your account settings.
• Session time reminders can be enabled to alert you when you've been playing for an extended period.
• If you feel that your gaming habits are becoming difficult to manage, you can request a temporary or permanent self-exclusion. Once active, a self-exclusion cannot be reversed until the selected period has ended.

For more information on the tools available to you, visit the Responsible Gaming page. If you or someone you know is struggling, please reach out to a local support service.

9. Amendments to These Terms

Scaterna may update these Terms & Conditions from time to time. When significant changes are made, we will notify registered users via email or an in-platform notification. The date at the top of this page reflects the most recent revision.

Continuing to use Scaterna after updates have been posted constitutes your acceptance of the revised terms. If you disagree with any changes, you should close your account before the new terms take effect.

10. Limitation of Liability

Scaterna provides its platform on an "as is" basis. While we work hard to keep the service running smoothly, we do not guarantee uninterrupted availability. Scheduled maintenance, unexpected outages, or third-party disruptions may occasionally affect access.

To the extent permitted by applicable law, Scaterna's liability for any claim arising from your use of the platform is limited to the total amount deposited by you in the 30 days preceding the incident giving rise to the claim.

We are not liable for losses caused by your failure to follow these terms, use of unauthorised third-party software, or actions taken based on information from unofficial sources about Scaterna.

11. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable in the Philippines. Any disputes arising in connection with the use of Scaterna that cannot be resolved through our internal complaints process may be referred to the appropriate legal jurisdiction in the Philippines.

Our internal complaint resolution process is the first step for any dispute. To raise a concern, contact us through our official support channels. We aim to acknowledge and respond to all formal complaints within a reasonable timeframe.